Note: This article is written by a human, not AI.
Poka-yoke (ポカヨケ) is
a Japanese term that means "mistake-proofing" or "error prevention".
It is also sometimes referred to as a forcing function or
a behavior-shaping constraint. It was originally called
fool-proofing in Japan but was later changed to mistake-proofing to avoid being
offensive (Japanese culture).
Poka-yoke
was originally used mainly in the manufacturing industry to prevent costly
mistakes, avoid wastes by eliminating or minimising quality mistakes that lead
to rework and scraps as well as eliminating potential safety issues.
Mistake-proofing is a vital
principle in Poka-yoke. It focuses on stopping the making of mistakes or detecting
errors before they become defects. This involves designing systems, equipment,
or processes that can either detect a mistake immediately after it is committed
or forces corrective action before the next step can proceed. By implementing
mistake-proofing techniques, manufacturers can mitigate the impact of errors
and provide feedback so that immediate actions can be taken to avoid the cost
of fatal accidents.
In the context of
safety, Poka-yoke can be used to prevent accidents and injuries by placing
barriers, sensors, restraints against mistakes that could lead to harm. For example, a
safety switch on a machine that prevents it from operating when the guard is
opened. Another example is a warning light that indicates or sounds when a
machine is in operation so as to warn others to keep away or keep
clear of the danger zone. Poka-yoke is an effective way to improve safety in
the workplace by reducing the likelihood of accidents and injuries. By eliminating
opportunities for errors to be made, Poka-yoke helps to create a safer work
environment for everyone.
There are many benefits
in using Poka-yoke for safety. Let’s just deep-dive into one benefit: behavior-shaping
constraint.
Behavior-shaping
constraint is a form of poka-yoke that encourages desired behaviors in any
context or environment by guiding users towards correct actions. This type of
error-prevention can either be physical, such as using a specific tool to
complete a task or deploying cognitive way like following a specific set of
steps or sequence.
Current
rules state that cyclists are prohibited from riding on over-head bridges. Yet it
was observed that 99% of cyclists ignore these rules and continue to ride at
high speeds, posing a hazard to pedestrians and other users. After several
feedbacks and suggestions sent to the authority, the proposed actions taken were
to “educate the cyclists” or to deploy enforcement officers at the bridge to control
cyclists’ behaviors. Such solution is only as good and effective when officers
are deployed at site. Most times, it’s free-and-easy for all cyclists speeding
on the bridge!
This problem is not new or isolated. There were constantly many complaints
and feedbacks at various locations on the island.
The solution to this island-wide problem is quite simple and easy
to implement. There is no need to use any expensive or advanced technology or
enforcement. The answer is the Poke-yoke way to stop incorrect behaviors
of cyclists until they re-route their planned routes and away from over-head
bridges. A simple barrier design installed at all entry-points on over-head bridges
to create a “pain for change”. When we need to deal with ‘fools’,
we just need to find a fool-proof solution to create “pains” to force changes
in habits and behaviors for the good of all users.
Note: At the time of this post’s release, the authority has not
replied on this idea.